JEWELLERY CARE GUIDE
GENERAL CARE FOR YOUR JEWELLERY
Keep your jewellery shining with these tips & tricks to keep your pieces in top condition.
- Be intentional with wearing your jewellery; the more you look after it, the better it will last. Avoid knocks on hard surfaces, catching on clothing.
- We encourage all jewellery items to be the last thing you put on before you go out and the first thing you take off.
- Remove your jewellery prior to using household cleaning products, sleeping, gardening or submerging in water.
- Store your jewellery individually, in a dry and cool place. Avoid gemstones, pearls and metal rubbing against each other to prevent them from scratching, getting tangled or tarnished.
- Cleaning can be done at home using warm soapy water along with soft bristle toothbrush and getting under metal settings. Avoid directly brushing over gemstones and pearls to avoid damage and scratches, dry the jewellery with soft microfibre cloth.
- Take advantage of our complementary annual check-up and cleaning service. Visit us in-store and we will clean your jewellery using our ultrasonic. We also offer polishing services.
ANNUAL CHECK UP AND CLEANING
We highly recommend having jewellery pieces periodically cleaned and inspected by our master jeweller to maintain and longevity and integrity of the piece. At Jan Logan, we offer a complimentary annual check and cleaning service on all our jewellery items. Visit us in store.
RING CARE GUIDE
- Store your rings separately, preferably in a fabric-lined box, to avoid scratching and wear from other jewellery items.
- Apply make-up, creams and lotions, hairspray, and perfume before putting on your rings as these have compounds which can build up, damage gemstones or dull your jewellery.
- Avoid wearing rings in the shower or bathtub, as hair care and soap can easily build up behind settings and generally discolour your item or damage gemstones.
- Avoid wearing rings in swimming pools and hot tubs, as extreme heat and chlorine can damage certain gemstones or oxidise some precious metals such as silver.
- Avoid wearing rings during strenuous activities that can damage the items such as weightlifting, exercising, gardening.
- White gold rings have rhodium plating on top and over time, the plating can wear off leaving the rings looking a little dull. We offer rhodium plating services, please get in touch for a quote to have that done. It is recommended rings get re-rhodium plated every 18-24 months depending on the wearer.
- Sterling silver may oxidise over time, using a polishing cloth specifically for sterling silver jewellery will bring the shine back to life
- Check for loose gemstones regularly and have your rings professionally checked by us at least once every 12 months.
EARRINGS CARE GUIDE
- Earrings should be the first thing you take off and last thing you put on.
- Avoid wearing earrings in situations where they could catch or be pulled such as during high intensity sport and around small children and pets.
- For earrings with butterfly backs, over time with wear and tear if you start to feel the earrings backs have lost their spring tension, avoid wearing them and get in touch with us to purchase a replacement.
- For hoop earrings and shepherd hooks, gently pull each side slightly apart, only as far as you need to thread it through your ears. Opening the hoops and hooks too wide may cause the earrings to break.
BRACELETS & NECKLACES CARE GUIDE
- When unworn, store the necklaces and bracelets separately from other jewellery pieces to avoid them getting tangled.
- Necklaces and bracelets can stretch over time, due to pulling and stretching which results the links to weaken and prone to breakage or worse – loss. They should be the first thing you take off and the last thing you put on.
- If the clasp appears to become loose, take it off and get in touch with us to organise an in-house inspection.
- If you see any knots on the necklaces or bracelets, undo them as soon as possible to avoid further stretching and damage.
CARE GUIDES BY MATERIAL
WHITE GOLD - White gold rings have rhodium plating on top and over time, the plating can wear off leaving the rings looking a little dull. We offer rhodium plating services, please get in touch for a quote to have that done. It is recommended rings get re-rhodium plated every 18-24 months depending on the wearer.
STERLING SILVER - Sterling silver may oxidise over time. To remove tarnish, buff gently with a specialised silver polishing cloth. Clean by wiping with a soft, damp cloth.
DIAMONDS - Whilst diamond is the hardest mineral on earth, they are not indestructible. Extreme force or sudden impact on a certain part of a diamond can cause it to chip, scratch or even crack so any jewellery piece with diamonds set in them should be worn with care. Remember to store your diamond jewellery in a dry cool place and separately from other items to prevent them rubbing against each other. A simple method to clean the diamond jewellery at home is to soak them in warm soapy water, using a soft bristle toothbrush to clean in, around and under the setting where the majority of the dirt can get trapped. Rinse with clean water and finish with a soft microfibre cloth to dry.
GEMSTONES & PEARLS - Many gemstones including pearls are quite delicate. Hot water, harsh chemicals and cleaners should be avoided at all costs, unless it’s been suggested by our master jewellers. We encourage you to clean your precious gemstones with a clean, soft, damp cloth after wearing. Pearls and emeralds should be cleaned using an untreated, dry, soft cloth only. Do not use tissue paper or paper towels to clean gemstones as they can cause scratching.
OPALS - Our opals and coloured gemstones should be gently wiped with a damp soft cloth and mild detergent. Please avoid bleach, chemicals and cleaners as these can damage the stone and the use of an ultrasonic cleaner, as the intense vibrations may cause cracking.