EXCHANGES & RETURNS

You may return or exchange your order within 14 days of the dispatch date upon the presentation of your original receipt. You must first confirm your return or exchange with our customer service team prior to returning your item quoting your order reference number (please refer to your order confirmation e-mail); the item's you are returning or cancelling; and the reason for return or exchange. The item's being returned must be in a saleable condition. Once confirmed with our customer service team, item's can be returned to the below address. All returns must be done within 14 days of the dispatch date for a credit note to the full purchase price amount. The credit note is valid for two years.  

Online Orders
Jan Logan
PO Box 736
Double Bay NSW 1360
Australia
Phone: +61 2 9326 2636
Email: mail@janlogan.com