FREE SHIPPING WORLDWIDE

   

SERVICES

    Bespoke
 

Our bespoke service offers us the opportunity to collaborate with our clients to design a handmade piece of jewellery to specific requirements.

Work with our on-hand team of designers, gemologists, jewellers and sales associates through the entire process, culminating in a finished piece of unique design and beauty.

We can source specific stones for your requirements, or would be happy to work with your own loose stones. Similarly, we are also happy to work with estate and vintage pieces to reset and redesign accordingly.

     
    Gift Voucher
 

Our Jan Logan designed gift voucher even looks like a gift. Choose your amount and write a personalised message - it couldn't be easier. Jan Logan gift certificates can be redeemed in any of our stores.

     
    Corporate Gifts
 

At Jan Logan, we understand how important the people you work with are. You may select an appropriate corporate gifting from our current range, or alternatively, we would be happy to work with you to develop a bespoke unisex or gender specific gift for staff or clients that aptly reflects your brand.

     
    Restoration
 

Our expert team of sales consultants and jewellers can assist you in all areas of remake, repair, resizing, restoration and restringing, including watch repairs. No job is too small and we welcome your enquiry.

     
    Threading
 

We thread all our pearls and beads onsite. We recommend that all beaded necklaces and bracelets be threaded every 18 months. We only thread the highest quality silks and metals.

     
    Gift Wrapping
 

There is nothing like the gift of giving and we at Jan Logan understand the importance of presentation. We offer free gift wrapping in our signature packaging.

     
    Engraving
 

Engraving adds that personal touch to jewellery, by marking a memorable occasion or leaving a loved one a permanent love token. Engraving can be arranged in store or with your purchase online.

     
    Valuations
   

We understand how important it is to safeguard those items you treasure. At Jan Logan we can provide you with an independent or in-house valuation for insurance purposes.

     
    Jewellery Cleaning
   

At Jan Logan, we always want your jewellery to look its best. We can clean your jewellery in-store or give it a professional clean in our workshop. Bring it in so our sales staff can best advise you. Please visit our care guide for a comprehensive overview on how to clean and keep your jewellery between visits.

     
    Shipping
   

 Jan Logan offer FREE domestic and international shipping on our standard service.

We use Australia Post Express Post delivery bags with tracking. Allow 1-3 working days for Australian metropolitan areas and 2-5 working days for Australian regional areas. We do deliver to PO boxes in Australia.

Allow 3-15 working days for international shipping. Once your order has been confirmed, your delivery details cannot be changed.

The above delivery time frames do not apply to “Made to Order” items. Our customer service team with provide you with an expected delivery time upon completion of your order.

Please specify when you require the parcel to be delivered on a specified date and we will do everything possible to have it there at that time.

Any delivery date or time specified by us is a best estimate only and Jan Logan will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.